About Us

For over 26 years, The HelpDesk™ has been Australia’s premium IT service provider. Leveraging this expertise, we offer premium computer configuration builds that set a new standard in speed and reliability. For demanding businesses and professionals, we create computer systems that deliver on every front.

 

Why Choose The HelpDesk™?

  • Blazing Speed: Harness the latest technology, including advanced processors, lightning-fast SSDs and completely customised operating systems.

  • Custom Configurations: Every computer system is built and configured with your specific needs in mind.

  • Australian Engineering: Designed and configured locally by skilled technicians for unmatched quality assurance.

  • Ongoing Support: Benefit from our 26+ years of IT Sales & Support experience in Australia.

Our Process

  • Consultation: Share your requirements, and we’ll recommend the best computer system components.

  • Configuration: Our team will create a custom build optimized for performance and reliability.

  • Delivery & Setup: Enjoy a fully functional and customised PC, ready to exceed your expectations.

Explore Our Builds

  • Pre-Configured Models: Select from expertly designed systems for general use, gaming, or business needs.

  • Custom Builds: Work with our engineering team to design the perfect PC for your workload or hobbies.

Get Started - Contact Us Today
Let’s create a computer system that works as hard as you do.

#Technology Sorted for all Australians Since 1998
The HelpDesk™ a Commerce Services Australia Company

What Our Customers Say

  • “The HelpDesk delivered a computer that completely transformed my work efficiency. Incredible speed!” – Emma J.

  • “A flawless experience from consultation to delivery. Highly recommend!” – Liam P.

  • “Legend! On time, with calls & onsite visits, professional & efficient. I’m left with a much stronger wifi, Microsoft 365 that I can now get into. Password and MFA authentication. Thoroughly recommend & trust. Cheers” - Janie S

  • “Very prompt and helpful service and explained everything that was being done. All done remotely which meant I did not have to move from my office.” - Lee S

  • “Before being referred to The HelpDesk I was nearly bald from tearing my hair out with frustration and nearly broke from paying other "IT Techs" a fortune only to find I had been hoodwinked. My computer was a mess! They found that there were so many unnecessary programmes running and so much accessible private information available that could be used without my knowing. As soon as I explained the perceived problems on my laptop they were on to them straight away and removed everything that was not necessary for my needs. They understood everything I was saying and more importantly was very patient with this "golden oldie" who doesn't understand very much about IT stuff. Then to top it off they charged what I thought was a very reasonable rate as I had paid many hundred dollars only a couple of weeks ago to have my laptop checked out. They gave my laptop a complete service remotely over the phone. Amazing! They made sure that the directions given to me were clearly understood and I I now will be able to use them easily. A HUGE thank you The HelpDesk, and a huge thank you to my daughter who runs a couple of businesses and recommended their expertise to me. I highly recommend the expert knowledge and open attitude to everybody, as I know you won't be disappointed.” - Liz A

  • “Prompt service, and very knowledgeable and friendly. Always sorted our problems promptly. Would highly recommend” - Ann B

  • “Really appreciated the prompt reply, problem solved, explained in non-tech language. Helpful, efficient, excellent ROI!! - Jane R

  • “After calling many IT businesses on the coast, they were the only one who advised they could assist me in linking my business systems with my email, and to sort all computer issues whilst I was present. Their clear and layman explanation given on the run, remote access and knowledge was exceptional - a definite keeper - thank you!” - Camille A

  • “Extremely satisfied with the way they were able to diagnose and get my older laptop working again when I thought that I was going to have to purchase a new one. Communication was excellent and charges surprisingly fair, highly recommend to anyone with IT problems.” - Paul M

  • “Quick, easy and great service” - David O

  • “Extremely happy with the service provided. Starting up a new business and needed tech support, they went above and beyond to help with the process and troubleshoot tech problems I was having. Very helpful and concise information, talking you through each process and providing advice. Definitely a service I will be using in the future” - Mmedia Productions